Shipping policy

Last updated: June 2026

FREE SHIPPING
We offer free shipping on all orders — no minimum required.

PROCESSING TIME
All orders are processed within 24–48 hours of being placed (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has shipped.

ESTIMATED DELIVERY TIME
Standard delivery: 3–5 business days.
Delivery times may vary depending on your location and carrier delays outside our control.

TRACKING
Every order includes tracking. You will receive your tracking number by email once your order has been dispatched. You can use it to follow your delivery in real time.

SHIPPING CARRIERS
We work with trusted international carriers to ensure your order arrives safely and on time.

LOST OR DELAYED ORDERS
If your order has not arrived within 10 business days of your expected delivery date, please contact us at support@officialveloura.shop and we will investigate immediately.

CONTACT
Veloura — support@officialveloura.shop