Privacy policy

Last updated: June 2026

At Veloura (officialveloura.shop), we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

INFORMATION WE COLLECT
When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information. We also collect browsing data through cookies to improve your experience.

HOW WE USE YOUR INFORMATION
We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, and send promotional emails (only if you have opted in).

SHARING YOUR INFORMATION
We do not sell your personal data. We share your information only with trusted third-party service providers necessary to operate our store (Shopify, payment processors, shipping carriers). All partners are bound by strict confidentiality agreements.

COOKIES
We use cookies to keep track of your cart, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, though this may affect some features.

DATA RETENTION
We retain your personal data for as long as necessary to fulfill orders and comply with legal obligations.

YOUR RIGHTS
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@officialveloura.shop.

CONTACT
Veloura — support@officialveloura.shop